Please email us at [email protected] if you would like to stock OHMME products, we'll get back to you in a flash!
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We currently offer free shipping on all UK orders. For international orders, we charge £10.00
When will my order be shipped?
Once processed, your items will be shipped: UK - Within 2-3 business days of the order date.
How do I know that my order has been shipped?
We'll send you a confirmation email with a tracking number and a link.
Exchanges and Returns
Can I make exchanges?
We understand that from time to time items may not be completely suited. So we offer exchanges and returns on goods which:
You have yet to wear
Still have the tags attached
Are placed back neatly into its packaging and returned undamaged
Are within 30 days of receipt
If you’ve ticked all of these boxes then simply go to the tracking link found in the shipment confirmation email, select return your order in the top right, and follow the steps.
Please give as much information about reasons for returns as possible!
Depending on where you live, the time it takes for your exchanged product to reach you may vary
Shipping costs are non-refundable, unless the item was faulty in the first place
How will I know that my return has been received?
Once your return is received and inspected, we’ll send you an email. If approved, then your exchange or refund will be processed. A credit will automatically be applied to your credit card, or original method of payment.
What if my refund is late or missing?
If you haven't received a refund yet, get in touch with Philip. We do recommend you check with your bank first though!
We've got a size guide on every product item page to make it easier for you to work out the best size for you
Not found the information you were looking for? Feel free to contact us at [email protected] and we'll be more than happy to assist you! We answer all emails from Monday to Friday, 9 30 am to 5 30 pm UK Time.
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