Please email us at [email protected] if you would like to stock OHMME products, we'll get back to you in a flash!
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In the EU Shipping is £3.95, or free for orders over £50. International shipping is £10.00
When will I get my order?
Orders ship out within 1 business day.
We'll send you a confirmation email with a tracking number and a link.
Shipping usually takes 2-3 business days within the UK or 5-7 business days internationally.
Exchanges and Returns
Can I make exchanges?
We understand that from time to time items may not be completely suited. So we offer exchanges and returns on goods which:
You have yet to wear
Still have the tags attached
Are placed back neatly into its packaging and returned undamaged
Are within 30 days of receipt
If these apply to you, then fill outthisform, make sure to include it in your returns package and send to the address at the bottom. For customers in the UK, you can cut out and use the shipping label in the bottom corner. We are not currently able to cover shipping costs for returns outside the UK. We’ll be in touch once we’ve received it.
Depending on where you live, the time it takes for your exchanged product to reach you may vary
How will I know that my return has been received?
Once your return is received and inspected, we’ll send you an email. If approved, then your exchange or refund will be processed. A credit will automatically be applied to your credit card, or original method of payment.
What if my refund is late or missing?
If you haven't received a refund yet, get in touch with Philip. We do recommend you check with your bank first though!
We've got a size guide on every product item page to make it easier for you to work out the best size for you
Not found the information you were looking for? Feel free to contact us at [email protected] and we'll be more than happy to assist you! We answer all emails from Monday to Friday, 9 30 am to 5 30 pm UK Time.